FAQ

Most frequent question

How does it work?
Simply search for a city or location, choose a nearby storage point, book online, and drop off your luggage at the selected partner location.
Is my luggage safe?
Yes! All our storage partners are verified businesses. Bags are securely tagged and stored in restricted-access areas. Plus, every booking includes complimentary insurance.
What’s the cost of storing a bag?
We offer a flat daily rate per bag, regardless of size or weight. There are no hidden fees. The price will be shown clearly at the time of booking.
Do I need to show ID when dropping off?
Yes, a valid ID or the booking confirmation (digital or printed) is required to verify your booking and ensure safety.
What kind of luggage can I store?
You can store all types of bags—suitcases, backpacks, shopping bags, or even sports equipment. If you have oversized items, please check with the specific location in advance.
Can I cancel or change my booking?
Yes. You can cancel or modify your booking up to a certain time before your drop-off. Please refer to our cancellation policy during checkout for full details.
Do I need to book in advance?
Advance booking is recommended to guarantee space and avoid queues. However, many locations do accept last-minute bookings.
How long can I store my luggage?
You can store it for a few hours or several days—whatever suits your travel plans. Just select your desired drop-off and pick-up times during booking.